Argos Dundee in Sainsbury's

Ian Butchart
1 Star
Visited this store today under customer service instruction and after consulting tech services to return a faulty phone! I went complete with the order number and the call reference I was told I would need? The girl on the counter was fine and asked me for my receipt? I explained you don't give receipts and my receipt is in an email I cannot access as I am returning this phone but I have just given you the order number and call reference! At this point another female who I assume was manageress jumped in saying I will deal with this? I can only give a gift card! Fine I said I only want an exchange anyway? She said I will try to find your order but can't promise, nope I can't find anything under this number? 😂 Amazing customer service can? What's your phone number on this account? I don't know? Nope that's not correct? She then claims the phone has impact damage and during this process handles my phone without gloves then shoves it back at me with a look on her Face like I had done wrong!Refuses to refund then as I'm leaving shouts for everyone to hear I have the last say in store sir! This woman should not be dealing with the public never mind being a manager? Will not use this store again as this isn't the first bad experience I have had!
Saturday 20th March 2021

John Margison
5 Star
Didn't have to wait in line at all, walked straight to the check out. The member of staff was pleasant enough and returned shortly with my item from the back.
Sunday 11th April 2021

Jim Minns
5 Star
Easy to choose products
Saturday 6th November 2021

Andrew Jamieson
1 Star
Absolutely shocking at this argos store. Had a click and collect order that was given to another customer. The staff aren't any help in the slightest.
Saturday 14th November 2020

Anne Watt
3 Star
Although only 1 click and collect item (paid for) I had to stand in the grocery cue for about 50 minutes. Only 1 person per family, so found it difficult to move a fairly heavy item on my own. Should have had it delivered, but needed item a.s.a.p.
Thursday 16th April 2020