Automotive Solutions
Auto Electrician, Car Repairs, Car Servicing, Mobile Mechanics
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01904 792652
Unit 1, The Rose Centre, York Business Park, Great N Way, Acomb, York YO26 6RX, UK
Opening Hours:Monday: 8:30 AM – 5:30 PMTuesday: 8:30 AM – 5:30 PMWednesday: 8:30 AM – 5:30 PMThursday: 8:30 AM – 5:30 PMFriday: 8:30 AM – 5:30 PMSaturday: 8:30 AM – 12:30 PMSunday: Closed
Area Served:Within 4 miles (6.4km) of Unit 1, The Rose Centre, York Business Park, Great N Way, Acomb, York YO26 6RX, UKGet more exposure
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Google Rating: 4.7 out of 5 stars (43 total ratings)
Razvan Maftei1 StarWent with my x6 there recommended by fulford mot centre. Took 2 weeks to fix it. Went to pick it up, paid £877, drove off, 2 minutes later same problem. Took the owner for a road test. Car stops. We could barely drive it back to garage. 1 week later they said it’s ready. Again. Went to pick it up. £860 on top of what I’ve already paid. Explanation: they tried to save me some money first time. Absolutely outrageous! Avoid!Thursday 31st March 2022
Kay M1 StarIn my honest opinion, I was ripped off.
So I visited Automotive Solutions a few months ago and have left this review for a little while just because I was so annoyed at the experience and I didn't want to say anything too harsh. However ... here we are.
It was late and I was travelling through York (on a 100+ mile journey). Part way through the journey, all my engine management lights came up and - as I hadn't seen this before - I panicked and stopped. Googled wherever was nearest and still open. As it happened, this place was just a few minutes' drive away. Called them, explained situation, they said they were still open and I could come by.
I arrived, they plugged something into the front console near the steering wheel and within two minutes were able to reassure me it was apparently something that could wait till I reached my destination. Within five minutes, I was ready to go.
I went over to pay for their time: £80. Eighty. Eight zero. For five minutes' work (tops).
Now I get it: time, experience, training, all goes into those numbers. I get that these guys have years behind them. But here's the thing: £20, £30, I wouldn't balk at, but £80 for 5 mins works out just shy of an hourly rate of £500. Even the most highly paid professionals (bar lawyers perhaps) don't reach that rate.
To be clear: this was one run of a diagnostics test only. There were no interventions made, nothing fixed, just a word that the diagnostics were showing the issue could be left till I reached my destination.
You'll see from my profile that I don't review people online, but this was just singly such an egregious rip-off in my honest opinion that I'm posting this here for others to see.
Avoid.
Edit: I've uploaded a screenshot from my bank statement evidencing it was in fact £81, not £80.Sunday 19th December 2021
Sacha Atkinson5 StarGreat same day service from the team and very reasonably priced helped us out a couple of times now.Wednesday 11th May 2022
Peter Faircloth5 StarHad my vehicle serviced here very helpful and very reasonable Priced dropped it of in the morning was given a loan car could not complain at allSaturday 12th March 2022
Mark Eager5 StarGreat. Diagnosed and fixed the problem promptly no fussFriday 8th October 2021