Bowker IT Ltd

We are extremely happy with the service we have received from Bowker IT, right from the start they were clear and helpful in implementing our IT upgrade. Unlike other companies I have worked with, they kept us in the loop and kept the conversations jargon free and non patronising. The installation was quick, painless and passed without disruption to our work, and they are very quick to provide off and on site support, even for relatively small issues. I would definitely recommend them to any of our clients with similar requirements. We have no hesitation in recommending Bowker IT to other businesses. They provide a superb service - friendly, helpful and always available whenever needed. I am deeply impressed with their transparent costing which enable future growth plans to be accurately forecast. Bowker IT consultants feel like a part of the company, they get involved in any meetings where IT is concerned when requested, provide good documentation and deliver timesheet driven reports and proactive system monitoring. It's a first class service without the high cost this usually implies. Bowker IT provides a highly professional, knowledgeable and cost effective service. They have a thorough understanding of our unique needs and priorities, in addition to awareness of wider technological developments and business innovations. As an online operation uptime is business critical, and Bowker IT have consistently demonstrated their commitment to ensuring we have a stable and effective system in place. "The Engineers from Bowker IT were very professional and made sure that the solution fit our requirements. The install was done during quiet time but we still had a large number of people coming in and out, they were not disrupted and work was done to a high safety standard." We are a fairly new client to Bowker IT, but in the short time that we have worked with them, they have implemented a solution that has improved our day to day working environment greatly. The consultants provide an efficient and professional service both remotely and on-site. They deal with issues in a timely manner, keeping us informed throughout. They have an understanding of our requirements for the working day to run effectively, and are committed to making sure our environment is stable and productive. I highly recommend Bowker IT Ltd to any company that are looking to outsource their ICT, they have become a valued part of our company in such a short space of time.. When we started the business, we chose Bowker IT straight away as we knew the team would get the job done. From recommending Cloud Storage - to allow us to have access to a server and our email at a low cost no matter where we are in the world - right through to remotely accessing our computers when we have problems, they have provided exactly what we need to operate our business efficiently. They are friendly, straight talking, approachable and always ensure any issues are sorted out quickly, which allows us to concentrate on running the business. They have become a valuable part of our company and I’d happily recommend them to other businesses looking for support as they grow.

JWK Solicitors
5 Star
Bowker IT spend time getting to know both your systems and personnel. They can then understand the issue reported and deal with them more efficiently. For a local company, they extensive expertise in numerous systems and can deliver solutions for all of the queries put to them!
Friday 17th November 2017