Brighton Fire Alarms Ltd

Brighton Fire Alarms Limited was formed in June 1993 with offices in Brighton. The business: To install and maintain fire alarm systems to meet the requirements of British Standard 5839 and emergency lighting to British Standard 5266. The Maintenance Division provides the company with a 24 hour - 365 days a year emergency call out operation to compliment its overall service. We are committed to providing our customers with the highest level of service and support from initial design through each stage of development or installation to the maintenance of a system through its operating life. Brighton Fire Alarms have always provided us with a first class service. They are a reliable company who we have worked with for many years. The efficient service that they provide allows us to have peace of mind that our clients will also receive the same service. We highly recommend this company and we look forward to continually working with them in the future Having worked with Brighton Fire Alarms for 12 years in my management role I can happily recommend them as an exceptionally professional and customer focused organisation. Works orders are actioned immediately with highly competitive quotes and sound advice provided speedily. Works are always carried out to the highest of standards. We have worked closely with Brighton Fire Alarms for a number of years. They were a huge help to us during our move into Rivervale House and we will continue to give them our top level of customer service, as we will with every customer. Our Trustpilot reviews demonstrate this. Brighton Sea Life will always put safety first, so it is for that reason that we contract Brighton Fire Alarms for all our fire and electrical safety needs. From risk assessments, surveys, installation, servicing and emergency call outs we have total confidence in the excellent service that we receive. Nothing is too much trouble and this was proven during their Christmas staff party 2016, when one of Brighton Fire Alarms Directors attended site on an emergency call out himself, despite hosting his own festive celebration at the time. I have absolutely nothing but great recommendations for the service this company provides, and I feel a lot safer with this company by my side.

Luke Stock
1 Star
Absolutely useless. We had arranged 2 months ago for this company to undertake their routine checks tomorrow. Everyone in the building has made plans to work from home to facilitate access and they cancel last minute. They also have the nerve to threaten to issue fines for not facilitating access when they turn up unannounced. They don't seem to realise that we all have jobs and lives and that their visits require planning - something they don't seem to be capable of. Awful company. Wouldn't recommend.
Monday 13th September 2021

Chris Brotherton
5 Star
I have experience of numerous fire alarm contractors over the last 15 years, but in Sussex, there are none better than BFA. I have worked with them across 100's of properties for install's, maintenance contracts, day to day maintenance issues, testing schedules etc. They have always been professional, responsive, competitive and reliable and i am pleased to honestly commend Karl on running a very well respected firm. I would not use anyone else in Sussex to keep properties protected from the risk of fire, and am grateful to work with such a competent fire prevention contractor. Great job Karl!
Tuesday 15th June 2021

Ria Moon
2 Star
I've had no problem with the people who come and do the work but the woman who handles property appointments is extremely rude and disrespectful. No flexibility or sense of customer service and I would be worried for anyone vulnerable having to arrange anything with this service.
Friday 13th August 2021

Tracy Adams
5 Star
Amazing company with a great admin Team who are always on hand to help when needed. Thank you guys.
Wednesday 7th July 2021

Oliver Happy
5 Star
Really nice people. Arrived a few minutes early to change our heat sensor, explained all the fire detection equipment in the flat and got the job done in 10 mins. Highly recommended.
Monday 29th June 2020