Chauff Air

Dave Spicer
1 Star
Do not use this company! Booked them to take us to Manchester Airport and the journey their was excellent. Arrived on time to pick us up in a very nice Jaguar, perfect start to the holiday. Arrived at Manchester in good time and then paid the full amount of the return taxi fare. However, arrived back in Manchester after a 10 hours flight to be greeted by some doggy looking guy with a name sign. Went up to him at which point grunted our address and then walked off with our cases. Walked across the car park and to a white van and then asked to get in. Journey back home was the exact opposite to the journey there. We received no phone or text message to tell us of any changes either before our return pick up. I attempted to complain about there service a day later only to be told by Allan that they had problems and therefore arranged for someone else to collect us. I told him I was not happy as there had been no communication before explaining any problem and that the replacement vehicle was an old van. His response was that 'we got you home didn't we'. My tip don't use this company, if you do certainly don't pay them before they pick you up for the return journey and certainly don't attempt to complain unless you want abuse.
Thursday 2nd August 2018

Aubrey Simpson
5 Star
Allan and Diane run the business . They are my sister and brother in law , so I can recommend personally
Saturday 11th May 2019

Andrea Baldwin
5 Star
Amazing this family run business with old fashioned values and a high standard of service.
Sunday 16th December 2018