Clare Court Care Home

Flavia Staff (Flay)
1 Star
Terrible place to work. The colleagues are rude to other workers in front of residents. One colleague really made me feel low and said some horrible things to me in front of a resident. She wanted me to dress the resident quickly (when you should never do that in case you hurt them) she wanted me to dress a resident on my own when the resident was prone to lash out and hit which i didnt feel comfortable doing on my own. So the colleague shouted at me and said i am lazy. No respect! They always underpaid me and i waited nearly 2 months to recieve my DBS, bearing in mind that is illegal i could have been anyone and i still was able to give personal care. As my DBS did not arrive a month later one of the managers decided to put me on PAID leave due to my DBS not arriving (it took them that long to notice) however the other managers and workers was not aware of this so when my DBS decided to arrive it was Declined! So i waited 2 months for it to decline. Since, they have not kept up with my Paid leave! And stopped putting me on shifts when i am contracted 44 hours a week. First of all before i started working they should have got my DBS out the way and in there hands but instead they get me working. They had no respect for the fact i have rent and bills to pay and other responsibilities. This job put me in such financial constraints. I would not recommend to work here at all! They dont care for there colleagues! Even until now i have complained to the manager and i had not received no reply or even a phone call to apologise for the months of a mess around.
Thursday 14th July 2022

Mohammed Hamzah
1 Star
Not a nice place you will want to put your family in or work in manger don’t care at all staff very rude and you get more people leaving then joining because some staff are rude and you don’t get a say in the place care is very poor for residents loads off complaints been put in nothing happens and everyone in the manger office is rude forces workers to pick up shift so they don’t need agency very sad to see a care home like this very bad experience
Friday 9th September 2022

Lynn Kay
5 Star
It is a pleasure to work at Clare Court. We at Beat It Percussion appreciate their can-do attitude and willingness to explore what is possible via Zoom even when we can't visit in person. We have been working with individual residents, paying them a 1:1 Zoom 'visit' and treating them to a personalised mini-sound bath. We like to work with people who are hard to engage and were pleasantly surprised how well this delivery model worked. 'You can see (resident) is responding because her eyes have dropped...you can tell by his reactions.' See you next month.
Friday 25th September 2020

Tony Kelly
5 Star
Before lockdown I as a Diabetes Ambassador and Activist had the pleasure of doing a diabetes awareness presentation at this care home for elderly people. Laura Wakefield the Customer Service Manager was instrumental in arranging what indeed was a well attended session on health and well-being with both staff and residents. I was truly impressed with the entire surroundings from the moment I parked my car in the spacious car park and the friendliness and welcome that was accorded to me by the staff. The cleanliness of the establishment was excellent and I thoroughly enjoyed interacting with the residents and staff who were so eager to learn and take on board healthy eating advice and physical activity. To hear repeatedly residents saying 'Please come again' left a lump in my throat and I will certainly re-visit when lockdown has ended. Keep up the good work there looking after the elderly and more vulnerable in our society who all were well cared for.
Friday 4th September 2020

jan alexander
1 Star
I thought this care home would do what it's supposed to do and care for our mother. Instead they did not feed her properly or give her water, what anyone would class as basic care. A family member visited her, went to give her some water only to find her mouth full of unchewed food and her Parkinson tablets which have to be taken at regular times! 16 days in and my mum was taken out of there in an ambulance. She had pressure sores, leg ulcers, high temperature, low blood pressure and was extremely dehydrated. So dehydrated that at the hospital it was touch and go to whether or not they could get a drip in her. Our mum is now in hospital fighting for her life.
Saturday 24th July 2021