Fishpond World Limited

Bill Blake
1 Star
ZERO STARS! If not the negative variety... First off my ordered item's shipping was extremely delayed with no proper explanation. Their incoherent tracking mechanism is a mess. Buyers are lead to believe their orders are shipped for free. Then when parcel finally arrived from overseas, they try to extort additional shipping costs. Then I was forced to go to post office to pick up, can only receive parcel only by paying additional extortion fee, when order was supposed to be delivered to my home address, only to discovered they sent me an entirely different it, a vinyl LP record, and not the rare collectible item I was lead to believe I ordered. Now they flat out refuse to refund my order and offer no coherent reason why. There's no phone number to reach their supposed customer service, and when you try contacting them via portal on their own platform, all you get is ignorant generic replies not even related to your concerns which they themselves messed up??? FI$HYPOND = UTTER FRAUDS!
Wednesday 16th March 2022

Daniel
1 Star
AVOID - DO NOT BUY FROM THIS COMPANY. Like many other reviewers, I did not receive the book I ordered and so far have not received a refund.
Tuesday 22nd March 2022

Lisa
1 Star
Does not send books avoid at all costs waits until it's too late to claim money back of paypal then says shipped but doesnt turn up
Tuesday 8th March 2022

Joe Thurgood
2 Star
No, no, no, no, no. Ordered a book on the 4th of May. 10th June - "Hi, where's my book" "Yeaaaaaaaah, we ain't got it, don't know if we are gonna get it" Gets an extra star for speedy responses and (currently) processing the refund quickly. If you haven't got it in stock, don't sell it as if you have. You wasting your time, more importantly my time, goodwill and there is no way I can recommend this company to anyone.
Thursday 10th June 2021

Joanne Macfarlane
1 Star
Apalling!! This company is a con.... DO NOT ORDER FROM THIS COMPANY!!!
Monday 8th November 2021