Hannells Estate Agents

Our unique approach to estate agency can be seen in the 1000's of verified five star reviews posted by our customers on allAgents, the UK's largest review website for the property industry, and on Google. We have been recognised both regionally and nationally many times, winning various industry awards for our service, marketing and results. Our proudest moment so far was being named as the very best medium sized estate agent in the country at the prestigious EA Masters Awards. Our unmatched network of strategically placed branches throughout the Derby suburbs means no other agent has the local knowledge, local registered buyers, local presence or years of experience selling local properties as we do. For anyone looking for a property in Derby, we tend to find their first stop is the local Hannells branch. You're never far from your local Hannells! We're here to guide you with expertise throughout the entire moving process from start to finish and our unique Complete Moving Experience means that the process doesn't stop with the sale of your property. With Hannells and our trusted partners, you'll enjoy a far smoother move, top notch service and exclusive preferential rates. From mortgage advice, solicitors and removals, to full service sales progression and even home insurance, we've got you covered! As the top-selling and highest rated, local estate agent, we pride ourselves on providing a proper, customer focused estate agency service that is second to none and achieves fantastic results for our customers. That’s why we choose to offer easily accessible branches strategically positioned in the local community. You’re never far from your local Hannells! On 1st October 2022, The Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022 will come into force that could result in hefty fines for non-complying Landlords. The amendment to Smoke and Carbon Monoxide Alarm Regulations 2015 states that from October 1st 2022, all relevant landlords must: 1. Ensure at least one smoke alarm is equipped … In a bid to help struggling house buyers amidst the soaring cost of living, the Government has once again introduced cuts to Stamp Duty, the tax paid when you buy a property in England and Northern Ireland. Here’s our full breakdown to help you understand what the changes mean and how it could affect you. … "Really happy with the service from start to finish. There was no pressure from Hannels to put my house on the market after the valuation. When I got back in contact after 3-4 weeks, they were very accommodating and the house was on the market the same evening" "Our selling experience with Hannells has been perfect so far. From our first visit to your office, to our property to appearing on rightmove was seamless. The valuation was spot on as our property sold within the first week. Contact with sales staff has "

Chelsea Briggs
1 Star
They took a 'referencing' administration fee of £170 which was non-refundable. Then they proceeded to decline our application to rent, even though we were willing to pay 12 months rent up front. Be careful with this letting agency since they will most likely charge you a fee and then accept others as a tenant for no good reason.
Monday 18th July 2022

Clara S Humpston
5 Star
Really nice and professional team at Hannells Mickleover who kept us informed every step of the way during the sale process. Would definitely recommend.
Friday 29th April 2022

Lorna Hodgetts
5 Star
Courteous and attentive, good overall package deals for selling, photographer professional and on time. Office keeping us abreast of viewings and feedback.
Monday 18th April 2022

Tara Paonessa
5 Star
What an incredible team! We chose Hannells to sell my mums property after she passed away and the service has been fantastic and also really considerate. Now we are relocating out of the area and the service was so first class with mum’s house, it was a no brainer to use them for the sale of our family home. Professional, reliable, helpful, consistent are the words I would use for every member of the team. And they are really nice too. Their processes are slick, their updates are timely. It’s a pleasure to write a review for 2 properties that is glowing, they undoubtably deserve it.
Monday 17th May 2021

m singh
1 Star
To Alison and Michael Brain, I am absolutely disgusted and horrified by George a staff member at the Mickleover branch. We recently put a offer on a property in Mickleover and wanted to arrange another viewing before we went ahead however your staff especially George have been extremely difficult. Initially I spoke to Sara and advised we would like to arrange a second viewing before we go ahead with the paper work. However she completely ignored my request and left a voicemail telling us to come in to complete the paperwork and they will arrange a viewing. So I called back and spoke to George and told him we wanted to arrange a second viewing before we went ahead with the paper work and he said he will look into it. Eventually he called back and said the owner is only willing to arrange a second viewing once the paperwork is complete which made no sense whatsoever and was just absurd. So I went to speak to the owners myself and advised them off what George was saying they said. The owners declined saying anything like that and hence confirmed George was LYING! I was completely outraged. I thought Hannells were a professional company however your staff are completely unprofessional and have terrible customer service. I want this logged as a formal complaint and do not want any further dealings with Sara or George. I am extremely close to retracting my offer due to the poor customer service and unprofessionalism of Hannells staff and have advised the owner of this too. I will also be logging my complaints on your review sites. Can you tell me what your complaints procedure is and I will also discuss this with the ombudsman to see if I can take this complaint forward with them.
Friday 11th September 2020