JD Heating & Plumbing

If you need an emergency plumber, give us a call. Whether your gas central heating has stopped working, you have a water leak or burst pipe we can help.

We are authorised members of Gas Safe, so if you have a gas leak we can both find the leak and carry out repairs. If you smell gas you should first turn off the gas at the gas meter and call National Grid on Call 0800 111 999 24 hours a day. They will come out and disconnect your gas supply if there is a gas leak.

After calling National Grid, you should also phone us as soon as possible. Because we are local, we may get there quicker, find the cause of the gas leak and carry out any repairs without the need to disconnect your gas. If National Grid have disconnected your gas before we arrive, after identifying the leak and carrying out repairs, we can re-connect your gas and test the system.

If you’re planning to give your bathroom a complete makeover then we can help.

We can remove your old bathroom and move any plumbing that may be required for your new bathroom suite, ready for your tiler or decorator to prepare walls and floors and your electrician to carry out any electrcal works, for instance new lighting or wiring required for a new electric shower, power pump, heated bathroom cabinet etc.

We will then come back in and fit your new bathroom suite, tub, basin, wc, shower etc. We work closely with other trades to ensure that the whole process runs smothly. We can either work with your own tradesmen or organise tilers and electricians for you.

If you have a plumbing problem whether leaking pipes, radiators, or taps or maybe you want a radiator relocating or removing temporarily while you decorate, call or email us and we will arrange a visit to advise.

We come along and connect the equipment to your system. Chemicals are added and the system is run to circulate the chemicals around the system. The powerful chemicals will dislodge particles that have collected in the system as the hot water circulates and the equipment that we connect removes these particles from the system. The chemicals remain in the system during the cleaning process. The whole process usually takes a couple of hours, but could take longer depending on the size, age and condition of the system.

Once the cleaning process is complete, the system is drained and the chemicals flushed and removed from the system. We would recommend the instalation of a magnetic filter to the system and the addition of an inhibitor chemical that helps to prevent rust in the pipes, radiators and boiler.

Although a System Flush is far less aggressive than a Power Flush, it is still possible that the process uncovers other problems that were never going to be fixed by flushing the system. But we will thoroughly check out the system afterwards and advise if any additional works are necessary. We can usually order and install any parts that are required quickly and the system will work far more efficiently afterwards.

If any of these problems sound familiar, contact us by phone or email and we’ll come out and advise on what action to take. While a System Flush may be all that is required to get your heating back on track, unfortunately it’s not always that simple. A system may be so damaged that it is actually cheaper to replace rather than repair, but we will advise accordingly.

There are signs to look out for that suggest that all is not well in your central heating system.

If you carry out regular servicing and maintenance and you have a magnetic filter installed on your system, then flushing the system is rarely needed. A magnetic filter is a device which must be installed with new boilers. It usually sits near the boiler and pump and works by collecting magnetic particles that are circulating in the system. When you have the system serviced, the filer is cleaned to remove any particles or debris that have collected, reducing the need for a system flush.

If you are planning to replace your boiler we would always carry out a System Flush before installation ensuring that contaminants that may damage your new boiler are removed from the system first. As part of a new boiler installation, we would always fit a magnetic filter to the system to continually collect any other magnetic particles that dislodge over time, preventing damage to the boiler and possible blockages.

A System Flush, or Power Flush is a cleansing process which aims to remove deposits of sludge, rust and any other debris from your central heating system.

These contaminants, if left, can seriously affect the efficiency of a heating system and, in severe cases, flushing the system could be the only option available. Over time the water in your pipes, boiler and radiators deposit unwanted by-products like rust. This rust (plus other dirt and debris) becomes a mud like sludge.

Sludge in your heating system can cause blockages and corrosion which will lead to both inefficiency and/or breakdown. In extreme cases it can be so damaging that a complete boiler replacement is needed.

There are 2 methods to flushing a central heating system, a power flush and a system flush. We recommend a system flush which is far less aggressive than a power flush. It works by circulating chemicals around the system using the system's own pump. It can be carried out on traditional, gravity fed systems, or sealed systems.

We use the less aggressive System Flush method, using a system called MagnaClense, produced by the engineering firm Adey.

A Gas Safety Certificate is a report on the gas installation and the appliances tested in an annual gas safety check.

Also known in the trade as a CP12, Gas Safety Certificates are a legal requirement in the UK for rented properties. All landlords and owners of commercial premises need to maintain an up-to-date Gas Safety Certificate and have their gas appliances serviced regularly to make sure that they are working efficiently and safely. You will also need a Gas Safety Certificate if you are moving house to prove that the gas appliances in your house are safe to use.

Gas Safety Certificates are valid for a period of 12 months and must be renewed in order to prove that the gas appliances, pipework, chimneys and flues are still safe to use, along with any new additions installed since the last check. Only a Gas Safe registered engineer can carry out these checks and issue the proper certification.

We would normally service the boiler at the same time as carrying out the checks and charge around £70, although this could be more depending on the number of appliances and whether other appliances need servicing.

We can either fit them to an existing boiler or install them as part of a new boiler or central heating system however you will not get the full benefits of smart heating controls with an old boiler.

Smart heating controls will give you a room thermostat that can be programmed via a smart app on your phone or tablet. Some have a web portal too so that they can be programmed from your laptop. Once connected you have full control at your fingertips where ever you are.

Most smart heating controls will also connect to Amazon's Alexa or Googles Voice assistant. Some will also connect to Apple's Siri meaning that you can control your heating with voice commands.

Some smart heating controls also offer optional Smart Radiator Thermostats giving you even more control over individual rooms. You will be able to set a separate schedule for each room and set / boost individual temperatures to suit your needs.

Some Smart Heating Controls are part of a larger family of connected devices, such as smart plugs and cameras, others support IFTT - a web platform that gets your smart devices to work together.

We are members of Ideal and Baxi's Installer program and as such can offer extended warantees of up to 12 years on their boilers

Based on experience, we carry spare parts prone to failure for boilers that are popular in our area. We can usually source other parts within 24 hours.

On some older boilers new parts may no longer be available, so we can often find old stock. If you are looking to replace a boiler soon anyway, this can be a practical solution in the short term.

We are members of Ideal and Baxi's Installer program and as such can offer extended warranties of up to 12 years on their boilers

We are happy to quote for a complete new system including pipe work, or component parts, such as a replacement boiler, new radiators, hot water cylinder etc. We can also quote for a change from a traditional gravity fed system to a sealed system with a combi boiler.

Remember, we are not VAT registered, which means we pass on those savings to you. We make no money on the boiler, we only charge for our time and expertise, so we are happy for you to source and purchase your own boiler. We'll still advise on the make and model of boiler and get you a quote from our local supplier. If you can get a better price elsewhere, online for example, our supplier will usually try to price match. All you need to do is contact them and arrange payment and to have the boiler delivered. In an emergency we can even collect the boiler for you. Using our local supplier means that any problems, although rare, can be rectified quickly and efficiently. However, we are equally happy for you to source the boiler boiler yourself.

If you have a problem with your current central heating, whether with the boiler, a radiator, or heating controls, call or email and we will arrange a visit to advise.

Operating on a high referral basis, much of our business is through recommendations from our customers. Whether you have a small leak or need major central heating work, we are happy to offer our expertise.

If you're thinking of replacing your boiler, have an emergency or need of any other plumbing services call or email and we will arrange a visit to advise.

We are not VAT registered allowing us to pass on those savings to our customers. This is reflected in the prices we quote, resulting in savings for you. Those savings can be significant, especially if you are replacing your boiler.

Based in Burgess Hill, we specialise in installing, servicing and repairing all makes and models of domestic gas boilers. We are fully qualified and registered gas engineers (Gas Safe Registration Number 532583) and we are fully insured.

We work on a high referral basis, much of our business is through recommendations from our customers. If you have had work done by us, please consider leaving a review

PRIVACY POLICY

Effective date: 28 Feb 2021

This page informs you of JD Heating and Plumbing’s policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Types of Data Collected

We collect several different types of information for various purposes to provide and improve our services to you.

Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (Personal Data). Personally identifiable information may include, but is not limited to:

Website Usage Data

We may collect information about how our website (http://www.jd-gasheatingplumbing.co.uk/) is accessed and used (Usage Data). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We may use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we may use:

Google reCapture

This site is protected by the Google reCapture service (I’m not a robot) to protect against bots (automated software) when ever you use the contact form or provide us with a review of work carried out by us. Google Privacy Policy and Terms of Service apply.

Use of Data

We use the collected data for various purposes:

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

JD Heating and Plumbing will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

JD Heating and Plumbing may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our services (Service Providers), to provide our services on our behalf, to perform service-related services or to assist us in analysing how our services are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18 (Child). If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a Child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please .