Nest.co.uk

Nicholas Deakin
5 Star
As a London based customer who has interacted with Nest on several orders over the past few months, I have to say from the website, customer service and through to delivery I only have great things to say about Nest and their offering. They are friendly, attentive, responsive and offer top class products at reasonable prices. All of the staff have been exceptional. Highly recommended as the friendliest furniture retailer I've dealt with. I needed to delay delivery of several items due to Covid-19 related issues and this was dealt with sensitively and speedily. Thank you!
Saturday 30th May 2020

Lucy Dalton
5 Star
This is probably the best customer service I have received. Having bought a beautiful chair, which was delivered promptly, it unfortunately had a fault with it (a manufacturing problem, nothing to do with Nest). I contacted Nest and liaised with Sarah, who sorted out the issue professionally and with much consideration. Thank you for providing such a great service. We will be shopping with you again soon.
Sunday 12th July 2020

Tim Harrison
5 Star
I moved into my first home a few months ago and have been using nest to get some awesome things! Their website is great (showing what is in stock and available for immediate delivery) but also their customer service is the best! A piece of my mirror was missing (ex-display), and this did not stop them sourcing the piece for me and getting it sent out to me as quickly as possible. Sarah has been amazing and made what could have been a frustrating experience totally easy. I can't wait to purchase from them again soon!
Wednesday 10th June 2020

CC Liu
2 Star
Bought a 2021 limited edition table lamp last year at standard price and before it’s shipped out the online shop had 15% off the same item, more, this so called limited edition is still available online which seems not so limited 🤷🏽 Very bad online shopping experience as I asked to cancel my order before it shipped out, they only replied me afterwards.
Wednesday 27th April 2022

Aaron Seymour
5 Star
A few years ago I purchased some (pretty pricey for me) chairs from Nest and recently one of them broke while being sat on. Despite the chairs being several years out of warranty Nest have been absolutely dogged in resolving this issue for me with the manufacturer and have managed to see the purchase cost refunded to me. I totally expected to be blown off, but the Nest team (Sarah) have been unfailingly polite and efficient. Amazing customer support!
Thursday 21st November 2019