PLC Security

marie insalaco
1 Star
Do not waste your time or money on this no good spineless person. I explained the alarm was faulty. Kept going off all hours. Unconcerned Paid £250 for a so called service they only changed the batteries which would have been about £2 in total Not to mention the excuses which were constantly pulled out of the hat about not coming to fix it. I explained my husband has leukaemia Did not give a dame I only hope he never has the time that I have had filled with stress and upset Please call a reputable company because this one isn’t He should be disgusted with him self if that’s how he treats customers I hope this company closes because they are worthless
Wednesday 19th May 2021

Channelle Findlay
1 Star
We found their services extremely poor, a safe that should of taken 2 weeks from order took more than took 2 months. On many occasions we had to initiate contact to find out when the safe will be delivered, we either receive no reply or excuses as to why this couldn't be done. To strength my case of how terrible their services are they also took 2 payments for one safe and still didn't refund as the cost. Our last option was to give a further 7 days to process payment or it would turn into a legal matter they simply ignored our appeal. I would never recommend their services to anyone and I strongly advise that you should look elsewhere for a company that has the capacity to conduct business.
Wednesday 21st June 2017

Henry Riva
1 Star
Had a alarm fixed about 2 years ago and it has been nothing but awful, the guy refuses to come out. We had a problem with our boiler and he didn't even answer his phone, only called after I left this review. We found out it later was actually related to his alarm, do not listen to his reply! Not even a month later, one of the sensors had to be removed to fix said boiler, he refuses to come out, claiming its not his problem now. The alarm now goes off every day with a tamper fault. The outside alarm then starts going for no reason at random intervals. He still won't come out. Please avoid this company at all costs!!! If I could vote lower than 1, I would. He never claimed to have said it was a wiring issue, he is a LIAR. He didn't answer the phone for weeks. I will not take this review down because it had caused nothing but stress in our lives and I would only take it down if he had the decency to at least apologies and come and fix this mess he created.
Thursday 1st October 2020

Tracy Crowther
5 Star
After heading nervously abroad leaving my 18 and 21 year old daughters alone for the first time in the house, I was so relieved that we had purchased our alarm from PLC Security. When the girls had problems with getting the alarm to set at night ( which was a user error in the end) not only did PLC go straight to the aid of the girls but called to let me know that all was well, and returned the next day to ensure all still working effectively. This was in my opinion outstanding customer service, providing care way outside of the requirements of the contracted agreement. Marvellous!!
Monday 21st August 2017

Rob Walter
5 Star
Recently had a complete home security system installed by PLC Security. initially thought of going with a "bigger National name", but so glad I didn't, going local was definitely the right choice. The installer was very friendly and helpful and took us through every stage of the process and set up facility, explaining all the features. Also I could not believe how much attention they paid to keeping everything tidy during the install - no mess whatsoever and all done in about a hour - key fobs for all the family, one button to set, one to disarm, couldn't be easier... The owner even called me afterwards to make sure I was happy with everything..! Highly recommended.
Wednesday 30th August 2017