Secure Home Systems

The engineer – Will – came yesterday morning to fit the additional sounder. He was very professional, courteous, and considerate; so many thanks to him. Many thanks also to you for all you’ve done – getting this arranged and sorted so quickly and making things so easy for us; I and my parents are very grateful I would just like to thank the whole team at Secure Home Systems from the adviser who came out to see us, the whole process was a pleasure. The two engineers who installed my system were so patient in showing me how it all works it was absolutely simple to use I will always recommend Secure Home Systems to potential customers. After I telephoned you regarding a strange bleep coming from our system, your engineer Dean called. He replaced all the batteries, checked the whole system, and then gave my husband a lesson on how to use the system properly. He was polite, very efficient, and extremely helpful. Thank you for an excellent service. In fact, we intend to downsize next year and will be arranging with you to move the system to our new home. I awoke at 06:17 with 3 (could be 4) persons in my bedroom shining a torch in my face and demanding where my gold was. I was able to get hold of my medical alert fob and pressed it with the effect that the robbers left, and the call centre contacted me to see if I was all right. On learning that I was ok but had been robbed they asked if they should call the police I (very thankfully) replied yes. The police arrived at 06:25 just missing the robbers who got away with £450 plus some male jewellery (only). Many thanks to the help desk who were on that day it is much appreciated. Every step of the process of choosing a security system with Secure Home Systems, from first sales call through to installation and beyond has been a joy. The system was designed exactly to our requirements and installed promptly. The engineer was pleasant, efficient, knowledgeable and went out of her way to make sure we understood how to use the system before she left the property. The customer aftercare is excellent and it’s such a comfort to know that this company is just at the end of the phone.

Payge Cooper
5 Star
From my experience with this company, everything was conducted in the most proffessional manner. From the initial call inviting me to view some complementary equipment, to the advisor who performed the demonstration. And they strived to give the upmost customer service. I feel really happy and protected with my purchase, and i feel like i have gone with the best company to meet my needs. I highly recommend.
Thursday 15th March 2018

John Frajcher
5 Star
I found Secure Home Systems to be polite and very efficient. Glad they could have been of service to me.
Thursday 26th October 2017

Irene Garner
1 Star
Don't like cold callers on Bank Holiday Monday. What a shame the nice lady who rang cannot get a proper job.
Monday 29th August 2016