Shuropody Wolverhampton

Our Wolverhampton Shuropody store stocks a fantastic range of comfortable footwear, from our own Shuropody ranges, which have been designed and developed with our senior podiatrists to ensure maximum foot healthcare, to our top brands such as Rieker, Josef Seibel, Joya, Strive, Fitflop and many more.

Tony Br
1 Star
Having had two satisfactory chiropody appointments I booked a third to continue my course of foot care. However, shortly before the appointment, which was made for a Saturday, I was informed that the person I was due to see was away due to illness and the appointment was cancelled and another rescheduled for another Saturday. I didn’t have an issue with that as these events are unforeseen and happen at times. Come the day of the rescheduled date, once again I was given short notice that the appointment would have to be cancelled for a second time, again due to illness. Thinking it may be easier and more assured I booked a third appointment but this time avoided a weekend booking and made it for a Thursday. This meant that I had to book a half day from my own work as annual leave but thought it was worth it. On the day I hopped into a taxi but was running behind slightly so called them to let them know I would probably be 5 minutes or so late. It was at this stage that I was again told the appointment would need to be cancelled for a third time because of illness, while they did apologise there was no offer to reschedule on this occasion and no call to my mobile to let me know. They had left a message on my home land line after I had left for the appointment, so of little use to me. So I was left out of pocket for the taxi and lost half day leave for nothing due to what can only be best described as a shambles of any customer care principles. They obviously have major personnel issues at this branch and with no Plan B or contingency for when things like this do happen, other than to treat the paying Customer with disdain and contempt. If you want my advice stay well away from this for any foot care needs you may have, I certainly will and also make sure if anyone asks my opinion in the future then I will make my thoughts well known.
Saturday 26th March 2022

Kathryn Clarke
5 Star
Excellent service at Wolverhamton branch by Store manager ,helpful without being pushy. I bought a beautiful pair of leather boots in sale thank you love Shuropody!
Monday 21st February 2022

Karen Jones
5 Star
The customer service was very good. The lady assisting me today was very helpful.
Friday 25th June 2021