The Eastern Eye

Vin
1 Star
Sorry, I couldn't find less than this 1 star, else would have picked up for their food and their response. Reason for this review is not only the poor quality of some of the food but the staff's rude attitude when called to provide my feedback. Have ordered over phone for take away, 1 Butter chicken, 2 Boiled rice, Naan, Roti, Mix veg. Curry and Sweet Lassi Butter Chicken - chicken and gravy tastes with sweet texture (that's fine), but with Peppers? and almost 100gm of Butter on top (snaps attached). Never experienced such a butter chicken in my life and the price is high too £15.95. Veg curry flavored with full of garlic and too much salt. Never had veg curry with garlic at all. Lassi - tasted like buttermilk + milk, but nothing more. Not a proper Lassi made with Yougurt. They charged £5:70 for large ? (Snaps attached). I said them to prepare with less oil but all the dishes were floating in full of oil. Rice, Naan, Roti, pappdam, chutney and they extra gravey they gave without ordering are totally fine. But the main courses weren't tasting good. Called them to express my concern and before I explain in full the staff was so rude and that he stopped me and explained that he had explained me while ordering that their dish will taste different but not interested to listen me full, although I was polite explaining him. He said to me, 'Mr. V, next time when you visit here do not come to our restaurant' and cut the call. His very rude behaviour made me to raise this review so that no one further gets such experience from them. This is not authentic Indian and sorry guys your response to customer in such a way is not what anyone would expect.
Sunday 26th December 2021

Stephen Davies
4 Star
Great service by Russel and his female colleague. Food is really lovely. My dhansak B had great depth of flavour, full of whole spices and citrus. A delicious Muttar Paneer made special aswell. Whilst it is not your traditional ENGLISH Indian style, it certainly is home cooked, fresh, made to order with love and care. Have an open mind. You will not be disappointed. I had chicken tikka dhansak, muttar paneer, special rice, and a garlic naan with one small coke. This cost £39 which is very very expensive and was the only let down. I actually think it was a bill mistake that I didn’t realise until I left. I will return and I recommend giving it a go. Speaking with the chef and him explaining the menu and how it’s cooked fresh with love and attention made my visit extra special.
Monday 21st March 2022

Laura Hudak
5 Star
Only our first visit for a takeaway but we will be back for sure! Service was super friendly and food was AMAZING! Each item we ordered was delicious and they were lovely large portions also. Definitely worth a try, this place won't disappoint.
Tuesday 18th October 2022

Vince Vega
3 Star
The food was very, very good. The venue is compact and it was a bit cold being sat by the main entrance door. The service wasn't brilliant, perhaps down to staffing levels, and the prices are an absolute joke. This place is overpriced despite the quality of the food. I felt robbed when presented with the bill. To top it off, they had me running across the road to get cash out because the card machine wasn't working, this after waiting 15 minutes to get the bill.
Tuesday 4th October 2022

Nick Gee
5 Star
Kalam and his family are amazing hosts. The food is 5* quality, all cooked fresh, bursting with flavours. The decor is superb. This restaurant is a real Jewel to the city of Plymouth and is a must to visit.
Sunday 23rd October 2022