Tillett Plumbing & Heating Ltd

Elilzabeth Sewell
5 Star
Installed new bathroom, relocated and installed new boiler, laid underfloor heating, turned under stairs cupboard into a new loo with sink, and installed all plumbing in new kitchen and utility room - all done very professionally and without any delays. Excellent communication throughout and very fair billing. Very highly recommended.
Sunday 4th September 2022

Leigh Lush
5 Star
Responded quickly to a recent boiler breakdown and all resolved and up and running on the same visit. Excellent service from the initial phone call to completion. Looking forward to using you again in the near future.
Sunday 4th September 2022

richard hedger
5 Star
Had a problem last winter with home serve and they left me in winter with no heating !! Went on checkatrade to find a solution rang richard and was out the following day !! Fantastic service prompt nothing was too much trouble well done richard and will !! My pleasure to give you a glowing review in these days of so many bodgeit and run !!! Thanks richardhedger
Sunday 4th September 2022

D Lawrence
1 Star
During the recent " Beast from the East " cold snap our 14+ year old boiler decided to give up working .Using check a trade I contacted Mr Tillett to get my boiler up and running and arranged a visit to my home . I was told the boiler was old and to get it fully working an estimate of £700 was given to my wife and after 3 unanswered texts & email messages I gave up waiting for a reply . I subsequently found an alternative plumber who ended our 3 weeks without heating and hot water (at the coldest time in the last 12 months ) with a cleaning out of our soot filled boiler & flue , gas safe check sign off too. That plumber charged us £120 and my wife even tipped him for his excellent work ethic. Now all of the above puts Mr Tillett in a bad light as potentially over charging to do a job which worked out to be more effort than just attaching a tablet to the electronics on a late model boiler . Leaving a household in the lurch when it was the worse time weather wise and not answering repeated contacts hoping we would just go away may strike some people as awful . But all Mr Tillett had to do was say in person or by return message " This is not a job I am willing to undertake " and walk away without hinting any promises to return or help and this review would not exist at all. As someone involved in a customer service based industry it pains me to place this here as a complaining whinger as so many of these reviews can be unhelpful back stabbing. Please reader be aware NO CHARGE was made but just the above issues . I'm am sure from his other reviews here when he does a job elsewhere in Weybridge or Guildford where the high earners and multi millionaires reside there are no concerns or issues at all.
Friday 6th April 2018

Lydia Caler
5 Star
I love the service
Friday 28th July 2017