Wrottersly Park Nursing Home

Lexis wollop
5 Star
5 stars for Most carers has they do there best and cant do enough for you management am appaulling sit around doing nothing all day the residents dont have any days out very rare the food is terrible I wouldn't feed to an animal no activities are done throughout the day there just left sat there all day :( something needs to be done has this is shocking behaviour I feel sorry for all the vulnerable adults in the place and so sad to have to see this when I visit my family member one of the carers not English purple top so I assume higher than carers was seen hitting carers with the books and shouting at residents why ain't this been picked up something needs sorting has this place shouldn't even be open!!
Wednesday 8th January 2020

Gemma Rennison
1 Star
Absolute discusting managerial staff. I was telephoned by disabled brother, a resident, in tears as staff would not assist him to get in wheelchair to watch fireworks display outside. This follows a complaint by myself to CQC over historical issues. I rang and was answered by manager tonight, 5/11/19 to enquire and was met with the most rude, uncaring, unprofessional, patronising attitude imaginable. One would not expect this from a trainee nevermind those in a managerial position. The company that employs this kind of staff needs to address this failing within their employees. I feel for those who cannot speak out
Tuesday 5th November 2019

623 Locc
1 Star
Worst firm ever. Managers don't do nothing just gossip. Policy is a down fall. Not caring about residents at all especially the non English night nurses. Unorganised. Lack of training required
Tuesday 11th July 2017